DNS blacklisting overrides server-wide white list

Created:

2016-11-16 12:41:49 UTC

Modified:

2017-06-05 05:42:09 UTC

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DNS blacklisting overrides server-wide white list

Applicable to:

  • Plesk 11.5 for Linux

Symptoms

DNS blacklisting overrides server-wide white list, however, opposite is stated in documentation.

Qmail mail service is installed on a server.

Cause

This behavior has been confirmed as software issue with ID #PPPM-1172 .

It will be fixed in future product updates.

Workaround

Currently, there are two possible workarounds:

  1. Switch MTA to Postfix according to the KB article:

#213914225 How to define which MTA is used in Plesk and how to switch from QMail to Postfix and back

  1. Disable DNS RBL protection on a server.
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