- Plesk for Windows
Migration of the subscription fails with the following error in Plesk:
PLESK_ERROR: Failed to perform an action on subscription 'example.com': Transfer custom error documents of site 'example.org' and its virtual directories Exception message: Command execution failed on the source server 'source' (203.0.113.2) with non-zero exit code. command: "C:\Program Files (x86)\Parallels\Plesk\admin\bin64\websrvmng" --get-error-docs --vhost-name=example.org exit code: 1 stdout: File name: ?\C:\Inetpub\vhosts\example.com\example.org\web.config Error: Unable to read configuration file
example.orgdomain from the error message does NOT exist physically on the source server in the %plesk_vhosts% folder.
The affected domain was not removed correctly previously.
Log in to Plesk on the source server.
Go to Domains and remove the affected domain.
Log in to Plesk on the destination server.
Go to Subscriptions and remove the affected subscription.
Navigate to Tools & Settings > Migration and Transfer Manager > 203.0.113.2 and click the Reload source data button.
Migrate the affected subscription again.