Migration fails: Cannot read configuration file

Created:

2016-11-16 12:41:36 UTC

Modified:

2017-06-07 05:01:30 UTC

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Migration fails: Cannot read configuration file

Applicable to:

  • Plesk 12.5 for Windows

Symptoms

Migration fails with the following error:

error: Transfer custom error documents of site 'example.com' and its virtual directories

| | Command execution failed on the source server 'source' (203.0.113.2) with non-zero exit code.
| | command: "C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\bin64\\websrvmng" --get-error-docs --vhost-name=example.com --vdir-name=ajaxchat
| | exit code: 1
| | stdout: Filename: \\\\?\\C:\\Inetpub\\vhosts\\example.com\\httpdocs\\ajaxchat\\web.config
| | Error: Cannot read configuration file

Cause

Path mentioned in the error is missing from file system, i.e. C:\\Inetpub\\vhosts\\example.com\\httpdocs\\ajaxchat\\

Resolution

Contact web content owner to check if the error can be ignored or not.

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