- Plesk 11.x for Windows
- Plesk 12.0 for Windows
- Plesk 12.5 for Windows
While accessing the MailEnable webmail you may face this error:
Unable to load DLL 'MEAISO.DLL': The specified module could not be found. (Exception from HRESULT: 0x8007007E)"
the following error appears when accessing the MailEnable:
CONFIG_TEXT: Unable to find an entry point named 'GeoIPValidate' in DLL 'MEAISO.DLL'.
Mailenable could not read
file due to incorrect permissions by unknown reason.
Run the "
%plesk_dir%Mail Servers\Mail Enable\Bin\MEInstaller.exe".
"MEInstaller" is a utility that is used to reset components and file permissions.
Select "Common Installation (File Permissions)". See more details about other installation options in MailEnable Professional Guide.
Click on "Execute" and wait for the permissions and other settings to apply.
After the task is finished, click "View log" to check if there were any errors during update. If there are any errors in the log, look for the solution in MailEnable Knowledge Base.
Open the webmail interface. If the same issue persists, run again the utility and in the utility select the option #2, click "Execute" and wait for the task completion.
If this does not help contact Mailenable support: