Website is not available: Secure Connection Failed

Created:

2016-11-16 12:41:21 UTC

Modified:

2017-08-08 13:42:31 UTC

0

Was this article helpful?


Have more questions?

Submit a request

Website is not available: Secure Connection Failed

Applicable to:

  • Plesk 12.5 for Windows

Symptoms

A website example.com is not available with the error in browser:

Secure Connection Failed

The connection to example.com was interrupted while the page was loading.

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem.

Cause

A website uses only secure connection protocol, however, SSL support is not enabled in domain settings.

Resolution

  1. Get and configure SSL ceritficate as described in Getting SSL Certificates
  2. Enable SSL support at Plesk > Domains > example.com > Hosting Settings
  3. Set required certificate for a website at Plesk > Domains > example.com > Hosting Setting
Have more questions? Submit a request
Please sign in to leave a comment.