Failed to calculate statistics: "statistics_collector.exe error: Required parameter --config is not specified"

Created:

2016-11-16 12:41:03 UTC

Modified:

2017-08-16 16:46:06 UTC

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Failed to calculate statistics: "statistics_collector.exe error: Required parameter --config is not specified"

Applicable to:

  • Plesk 11.x for Windows

Symptoms

The utility ' statistics_collector.exe ' fails with error:

Error message or request description : Required parameter --config is not specified
at (statistics::start line 735)
at execute statistics_collector.exe(vconsoleapp::run line 107)
Execute file name: C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\bin\\statistics_collector.exe

To reproduce the issue, execute the ' statistics.exe ' utility with the alike parameters:

 C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\bin>statistics.exe --calculate-one --domain-name=domain.tld

It will not calculate the statistics. Then look in the event viewer and you will see the error.

Resolution

The issue is fixed in MU#8 for Plesk Panel 11.5, please make sure latest MU is installed.You can check it in ' C:\\PleskInstaller\\microupdates.xml '

If microupdate is not installed, please install all microupdates with command below:

c:\\ParallelsInstaller>parallels_installer_3.15.13.exe --select-product-id panel --select-release-current --reinstall-patch --install-component base

And recalculate statistics for this domain:

C:\\Program Files (x86)\\Parallels\\Plesk>admin\\bin\\statistics.exe --calculate-one --domain-name domain.tld
C:\\Program Files (x86)\\Parallels\\Plesk>admin\\bin\\statistics.exe --generate-domain-webstat --domain-name domain.tld

Cause

Issue is caused by code problems which are fixed in Plesk Panel 11.5 MU#8 ( 140166 )

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