Plesk Control Panel cannot be opened with "ERROR: Service_Agent_Exception".

Created:

2016-11-16 12:40:45 UTC

Modified:

2017-04-24 12:15:35 UTC

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Plesk Control Panel cannot be opened with "ERROR: Service_Agent_Exception".

Applicable to:

  • Plesk 10.4 for Linux
  • Plesk 11.0 for Linux
  • Plesk 11.5 for Linux
  • Plesk 9.x and below for Linux

Symptoms

Plesk Control Panel cannot be opened with error:

ERROR: Service_Agent_Exception
Unable to read components configuration from the service node

In panel error log you could find error:

[18-Dec-2013 09:40:35 America/Chicago] PleskUtilException: '/usr/local/psa/admin/bin/packagemng' '--list' failed with code 127.

Cause

Incorrect permissions on /bin/bash file.

Resolution

  1. Check permissions on file:

    [root@dbard ~]# ls -la /bin/bash
    -rwxr-xr-x 1 root root 903272 Feb 22 2013 /bin/bash
  2. If permissions are different, set proper:

    [root@dbard ~]# chmod 755 /bin/bash
    [root@dbard ~]# chown root:root /bin/bash
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