Unable to activate subscription in Plesk 10.0: The subscription is still suspended due to the following reason: The subscription is suspended

Refers to:

  • Plesk 10.0.1 for Linux
  • Plesk 10.0.1 for Windows

Created:

2016-11-16 12:40:38 UTC

Modified:

2017-02-09 12:40:55 UTC

0

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Unable to activate subscription in Plesk 10.0: The subscription is still suspended due to the following reason: The subscription is suspended

Symptoms

Plesk does not allow to activate suspended subscription in Plesk 10.0:

    Error: Some of the selected subscriptions were not activated.
Error: The subscription is still suspended due to the following reason: The subscription is suspended.

Cause

This error appears in Plesk 10.0 when trying to activate subscription in "Suspended" status, which was automatically suspended due to disk space or traffic usage limit.

Resolution

This error was discovered in Plesk 10.0.1 and should be fixed in future updates.

As workaround, subscription can be enabled with command line tool domain :

On Linux server:

    # /usr/local/psa/bin/domain --webspace-on <subscription-name>

On Windows server:

    "%plesk_cli%\\domain" --webspace-on <subscription-name>
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