ERROR: %1 is not a valid Win32 application.

Created:

2016-11-16 12:39:34 UTC

Modified:

2017-06-07 10:05:13 UTC

1

Was this article helpful?


Have more questions?

Submit a request

ERROR: %1 is not a valid Win32 application.

Applicable to:

  • Plesk 11.5 for Windows
  • Plesk 12.0 for Windows
  • Plesk 12.5 for Windows

Symptoms

I am trying to upgrade to Plesk 12. Upgrade fails with the following error:

installing Parallels Panel Utilities...
MSI: Error! Critical action 'Installing Plesk Management service...' failed:
Command "C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\bin\\plesksrv.exe" -install failed with code 1.
Output:
Stop Plesk Management Service
Stop Plesk Management Service
Uninstall Plesk Management Service
Install Plesk Management Service
Plesk Management Service successfully installed
Update Plesk Management Service failure actions
Plesk Management Service failure actions successfully updated
Start Plesk Management Service
%1 is not a valid Win32 application. (Error code 193) at StartService 'plesksrv'
Failed to install 'C:\\ParallelsInstaller\\parallels\\PANEL-WIN_12.0.18\\dist-msi-Microsoft-2003-i386\\plesk-service-node-utilities.msi': Fatal error during installation. (Error code 1603)
Error: The installation of the package 'plesk-service-node-utilities' failed with code 1603. (install: installing Parallels Panel Utilities...)

OR

While trying to log in, Plesk shows error:

The system cannot find the file specified. (Error code 2) at Unable to connect to pipe \\\\.\\pipe\\P_1b22a2d4-f021-4922-82eb-efee184f593c
at (Con::ClientOverlappedPipe::create line 503)
at get shared instance of PleskSrvClient(PleskSrvClient::getInstance line 327)
at Unable to get administrator password:(zif_get_admin_password line 205)

Plesk Management Service is stopped and starting it fails with error:

%1 is not a valid Win32 application

OR

MailEnable SMTP Connector service fails to start:

%1 is not a valid Win32 application

Cause

Root directory of disk where Plesk is installed having file or folder named 'Program', but in registry path to 'Plesk Management Service' executable is not enclosed in double-quotes " . As a result Windows unable to go to full path provided in registry for ' plesksrv ', by default it is 'C:\Program Files (x86)\Parallels\Plesk'

Resolution

Ensure that root directory doesn't contain folder/file named 'Program'Rename it before starting Plesk upgrade/service.

Have more questions? Submit a request
Please sign in to leave a comment.