Unable to download Migration & Transfer Agent using IE9

Refers to:

  • Plesk

Created:

2016-11-16 12:39:33 UTC

Modified:

2016-12-21 18:54:25 UTC

0

Was this article helpful?


Have more questions?

Submit a request

Unable to download Migration & Transfer Agent using IE9

Steps to reproduce

  1. Install and configure Plesk
  2. Open Plesk using IE9
  3. Try to download Migration & Transfer Agent
  4. Actual result: Nothing happens when trying to download migration agent.
  5. Expected result: Migration agent download successfully.

Resolution

IE9 should  be configured:

  1. Enable the ability to download files in IE(Tools->Internet options->Security->Internet->Custom level->Downloads)
  2. On the Tools menu in Internet Explorer 9, click 'Internet Options', click the 'Advanced' tab, click to clear the check mark from the 'Do not save encrypted pages to disk' check box in the 'Security' area, and then click 'OK'. http://support.microsoft.com/kb/2549423

Note: IE8, IE10 do not have such problem.IE9 is stock browser for Win2008 (SP2)

Have more questions? Submit a request
Please sign in to leave a comment.