Error: There are no resources of this type available from your service provider

Symptoms

Unable to add resources, e.g. MS SQL databases or Web Presence Builder sites, via Plesk > Subscriptions > example.com > Websites & Domains > Customize > Resources or Plesk > Service Plans > Hosting Plans > Default Domain > Resources due to the following error:

PLESK_ERROR: Error: There are no resources of this type available from your service provider. Requested: 1; available: 0.

Cause

The provider or service plan has not enough resources.

Resolution

1. Log into Plesk.

2. Go to Plesk > Tools & Settings > License Management and verify how much required resources are available according to the license, e.g. Sites published with Presence Builder.

3. Navigate to Plesk > Subscriptions > example.com > Account and check the current value of the required resource.

   If the subscription has reached the resource limit, increase it:

   • via subscription's service plan:

     Warning: this way affects all assigned subscriptions to the same service plan and it does not work for subscriptions which have the Locked status (if a lock icon is presented near Plesk > Subscriptions):
     
     

     1. Go to Plesk > Subscriptions > example.com > Websites & Domains > Service plan > Default Domain> Resources:

        

     2. Increase the number of the required resource.

     3. Press the Update & Sync button.

   • via subscription settings:

     Warning: this way will lock the subscription for further synchronization with its service plan if it is not already locked.

     1. Go to Plesk > Subscriptions > example.com > Websites & Domains > Customize > Resources:

        

     2. Increase the amount of the needed resource.

     3. Press the Update & Lock or the OK button.

If the issue still persists then the subscription belongs to a reseller's customer and this reseller reached resource limits:

1. Go to Plesk > Subscriptions > example.com > Websites & Domains and click the Subscriber name inside the Account box:

   

2. Click the Provider name to open the page of the required reseller:

   

3. Click the View More Statistics link to see reseller's resources and figure out which of them were reached:

   

4. In order to increase reseller's resources perform one of the following solutions:

   • via reseller's service plan:

     Warning: this way affects all assigned resellers to the same service plan and it does not work for resellers which have the Locked status (if a lock icon is presented near Plesk > Resellers):
     
     

     1. Go to Plesk > Service plan > Reseller Plans > Default Reseller > Resources:

     2. Increase the amount of the needed resource.

     3. Press the Update & Sync button.

   • via resellers settings:

     Warning: this way will lock the reseller for further synchronization with his service plan if it is not already locked.

     1. Go to Plesk > Resellers > John Doe > Service plan > Customize > Resources:

        

     2. Increase the amount of the needed resource.

     3. Press the Update & Lock or the OK button.

Additional information

Relationship Between Plans and Subscriptions