[Resolved] 360 Monitoring reports many websites as down: [6] Couldn't resolve host name (getaddrinfo() thread failed to start ) - June 16, 2023, 13:00 UTC

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3 comments

  • Avatar
    Paolo Supena

    Hello! Is there any updates on the cause of this issue? We still encountered this today, albeit a different error message.

    [28] Timeout was reached (Operation timed out after 30001 milliseconds with 0 bytes received)

    However, still the same symptoms from last week. The site is up, but monitoring said it was down. Our Agent 360 is up to date upon checking as well on the server.

    Anything new on this front? Thanks!

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    mutor GmbH

    This still happens frequently for our monitors. Please fix this or don't send alerts on this apparently Monitoring360 internal issue!

    0
  • Avatar
    Mikhail Shport

    Hello mutor GmbH,

    I would like to say that the issue described in the article was a global one. Currently, the development team is working on the bug that leads to a similar issue but it arises just temporarily on random accounts. Once it is fixed, the error should not arise anymore.

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