Symptoms
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Cannot log into Plesk with the following error:
Composer detected issues in your platform: Your Composer dependencies require a PHP version ">= 7.4.0".
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The following error is being output to the panel.log:
PHP Fatal error: Composer detected issues in your platform: Your Composer dependencies require a PHP version ">= 7.4.0". You are running 7.3.20. in /usr/local/psa/admin/plib/modules/catalog/vendor/composer/platform_check.php
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Old Plesk version (e.g. 18.0.34) is in use.
Cause
Catalog extension bug EXTCATALOG-673
Resolution
The fix will be delivered automatically. To install it immediately, run the Plesk daily maintenance task:
# plesk daily
# curl https://support.plesk.com/hc/en-us/article_attachments/14779241862935/catalog-1.16.8-264.zip -o catalog.zip
Install the update manually:# plesk bin extension -i catalog.zip
Comments
8 comments
It's impossible to upgrade Plesk because it is an old version. Please, help us !
Hello,
The development team has rolled out a fix for this issue, you can run the following command on your server to trigger the update:
Sorry, but we are on CentOS6.5 with no system upgrade and no more plesk upgrade.
This is the response at the commande plesk daily :
[2023-05-23 10:18:19.274] ERR [panel] Unable to get information about updates for current release.
[2023-05-23 10:18:19.274] ERR [panel] Autoinstaller exited with error: The product 'plesk' is not installed yet.
[2023-05-23 10:18:20.664] ERR [panel] Unable to get information about available upgrades.
[2023-05-23 10:18:20.664] ERR [panel] Autoinstaller exited with error: There are no suitable product versions.
It's incredible, because, if Plesk don't want to updrage plesk when the system is out of LTS, why this plesk version don't works this worning on two of our servers ?
Hello,
I have updated the article with an instruction how to install the update manually.
Hello, i have ubuntu 16.04
catalog-1.16.8-264.zip is valid for ubuntu ?
Must we understand that Plesk continues to update itself every night in stealth mode even for a Plesk installed on a system that came out of long time support like CentOS 6.5 and that the micro-update of this night went wrong and need a patch? In any case, thank you for the reactivity.On the other hand, please note that the command was finally executed well and solved the pb despite the composer error above. Do we still have to install the patch manually?Updated manually with the attachment and worked, Plesk is accessible again. Thanks.
support
Product version: Plesk Obsidian 18.0.31.3
OS version: CentOS 6.10 x86_64
Build date: 2020/12/09 09:00
Revision: 13065ca86af53066a43b22b4c563e199e93ed137
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