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What is Plesk Screenshot Service?

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Francisco Garcia
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kb: how-to

Question

What is Plesk Screenshot Service?

Answer

Plesk Screenshot Service takes screenshots of websites in Plesk to be displayed in the Plesk GUI.

Requests to the sites made by this Service can be determined by the custom User-Agent header: Plesk screenshot bot.

It is possible to disable the Screenshot Service on the Plesk instance at any moment by adding the following lines to the "panel.ini" file:

CONFIG_TEXT: [screenshotService]
url = ''

How to edit Plesk panel.ini?

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    Attractive Media (Edited )

    I am getting massive amounts of traffic to my hosted domains on my Plesk server which actually brought down a site's WP-Admin access. After some digging into the logs, I found that this is due to an insane amount of traffic being generated by the IP address assigned to Plesk's Screenshot Service. This is crazy! I thought my server was under attack, and honestly I might as well have been. Here's an excerpt of our logs for ONE site on our server (with its actual domain redacted):

    34.245.54.140 - - [03/May/2023:17:51:45 -0400] "HIDDEN" 200 813 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:45 -0400] "HIDDEN" 200 10079 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:45 -0400] "HIDDEN" 200 108 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:45 -0400] "HIDDEN" 200 832 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:45 -0400] "HIDDEN" 200 165 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:45 -0400] "HIDDEN" 200 1684 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:45 -0400] "HIDDEN" 200 1403 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:45 -0400] "HIDDEN" 200 140 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:45 -0400] "HIDDEN" 200 4322 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:45 -0400] "HIDDEN" 200 3688 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 9847 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 4066 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 948 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 36307 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 1313 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 58409 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 3981 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 75 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 257 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 150 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 495 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 709 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 572 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 637 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 368 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 404 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 257 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 0 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 961 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 804 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 1476 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 197 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 359 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 196 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 267 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 9253 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 290 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 1294 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 2343 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 866 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 790 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 30228 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 4599 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 274 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 1230 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 438 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 362 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 112 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 1505 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 1463 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 442 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 416 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 421 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 398 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 1224 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 396 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 175 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 899 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 325 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 594 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 158 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 305 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 580 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 1188 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 311 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 494 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 768 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 1067 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 629 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 554 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 441 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 158 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 257 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 1070 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 1744 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 414 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 270 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 1077 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 366 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 913 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 358 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 567 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 375 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 233 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 815 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 346 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 529 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 464 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 239 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 362 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 399 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 565 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 621 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 1018 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 600 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 142 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 168 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 1291 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 9110 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 6309 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 1575 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 3716 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 1575 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 1152 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
    34.245.54.140 - - [03/May/2023:17:51:46 -0400] "HIDDEN" 200 68 "https://www.website.com" "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
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    This, coupled with the fact that a standard Plesk update just knocked two of my servers' sites down by breaking DNS BIND leaves me a bit flabbergasted - is everything ok, Plesk? I really enjoy your software more than any other control panel, but this issue almost sent me down a rabbit hole all because Plesk's Bot was out of control.

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    Lawrence Shaw

    Plesk is a graphic web-based hosting control panel that streamlines the process of setting up and maintaining websites on your VPS. With Plesk, websites may be quickly built and managed. For instance, creating a website or an FTP user is simple geometry dash lite. Always installed with CentOS 7 as the base operating system is Plesk from TransIP.

    Plesk provides a number of various ways to show the Plesk interface. The 'Power User view' and 'Service Provider view' are the two that are used the most.

    Unless otherwise noted, we use the 'Power User view' for our knowledgebase articles. In Plesk, under "Tools & Services">"Interface Management," you can alternate between the two at any time.

     

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