Symptoms
Note: This article is applicable only to Plesk servers with Debian or Ubuntu operating systems.
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Plesk update on Debian or Ubuntu fails:
# plesk installer update --repatch
..........
E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem.
Plesk is down, performing full restart.
Starting sw_engine service... done
Starting sw_cp_server service... already started
Starting mysql service... already started
ERROR: An error occurred on attempt to install packages.
Attention! Your software might be inoperable.
Please contact product technical support.
exit status 1Or 'pum' check fails:
# plesk sbin pum --check
INFO: pum is called with arguments: ['--check']
E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem.
ERROR: Exited with returncode 100.
exit status 100 -
The error below may appear in the menu Tools & Settings > System Updates:
PLESK_ERROR: The System Updates tool is already installing updates in automatic mode. Please try later.
Cause
Previous update installation attempt was interrupted or hung and several packages are partly installed.
Resolution
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Connect to the server using SSH.
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Complete the installation of the partially installed packages:
# dpkg --configure -a
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If the error was in the menu Tools & Settings > System Updates, complete the packages update there; if it is in Plesk Installer on updating Plesk, install latest Plesk updates:
# plesk installer --select-release-latest --upgrade-installed-components
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