Applicable to:
- Plesk for Linux
- Plesk for Windows
Symptoms
-
An archive file can't be extracted with Plesk File Manager:
Unable to extract /httpdocs/example.zip: filemng failed: Archive: /var/www/vhosts/example.com.com/httpdocs/example.zip
-
Running an archive test with the system utlities returns a lot of errors:
# unzip -t /var/www/vhosts/example.com.com/httpdocs/example.zip
example/image/cache/dream1/button/#U87a2#U5e55#U5feb#U7167 2018-11-20 21.14.52-100x100.png: mismatching "local" filename (www/image/cache/dream1/button/???????????? 2018-11-20 21.14.52-100x100.png),
Cause
The archive file is corrupted, and can't be extracted with neither Plesk nor any other tools.
Resolution
To resolve this, recreate the archive using the same tools that were originally used to create it, and then reupload it to Plesk to extract it normally.
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