kb: technical
Plesk Onyx for Windows
Applicable to:
- Plesk Onyx for Windows
Symptoms
- Unable to add an IP address in Plesk > Tools & Settings > IP Addresses. The following error is shown:
PLESK_ERROR: Cannot add the IP address 203.0.113.2. This network interface obtains IP addresses automatically.
- The network interface has DHCP enabled:
C:\> ipconfig /all
Ethernet adapter example_interface:
..
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
...
Cause
Static IP addresses cannot be added on DHCP-enabled network interfaces.
Resolution
Change the network interface to static:
- Connect to the server via RDP.
- Run the following command and write down the current IP addresses (which is leased by the DHCP) from IPv4/IPv6 Addresses, Subnet Mask, Default Gateway, DNS Servers:
C:\> ipconfig /all
- Go to Control Panel > Network and Internet > Network and Sharing Center > Change adapter settings > example_interface > Properties > Internet Protocol Version 4|6 (TCP/IPv4|IPv6).
- Switch to the Use the following IP address option.
- Add the IP addresses taken from step #2.
- Click OK.
Note: It is highly recommended to perform this task during maintenance time.
Comments
1 comment
In fact, I always use automatic networking, so I rarely encounter errors. Thank you for sharing this topic of interest. Check more information at:
https://www.hostgator.com/help/article/adding-and-removing-ip-addresses-plesksoccer random
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