- Plesk for Linux
Advanced Monitoring doesn't show any data but one of the error messages below instead:
PLESK_ERROR: Dashboard not found
CONFIG_TEXT: *If you're seeing this Grafana has failed to load its application files*
1. This could be caused by your reverse proxy settings.
2. If you host grafana under subpath make sure your grafana.ini root_url
setting includes subpath
3. If you have a local dev build make sure you build frontend using:
yarn start, yarn start:hot, or yarn build
4. Sometimes restarting grafana-server can help
Incorrect permissions inside
sw-cp-server proxy directory.
Corrupted installation of the extensions Grafana and Advanced Monitoring.
Connect to the server via SSH.
Make sure that subdirectories of
/var/lib/sw-cp-server/proxyare owned by
# ls -la /var/lib/sw-cp-server/proxy
drwx------ 12 sw-cp-server root 4096 Jun 16 13:55 .
drwx------ 7 sw-cp-server sw-cp-server 4096 Jun 14 18:00 ..
drwx------ 5 sw-cp-server sw-cp-server 4096 Jun 16 14:22 0
drwx------ 6 sw-cp-server sw-cp-server 4096 Jun 16 14:23 3
In case permissions/ownership are different, remove the proxy directory:
# rm -rf /var/lib/sw-cp-server/proxy
In case the issue is not resolved,
Remove the following extensions:
Extensions > My Extensions > Grafana > More > Remove and,
Extensions > My Extensions > Advanced Monitoring > More > Remove.
Warning: Please note all the customization to Advanced Monitoring will be lost.
Note: The following error message can be safely ignored:
PLESK_ERROR: The extension Grafana was removed with errors: Error: GraphQL error: Internal server error
Reinstall Extensions > Extensions Catalog > Categories > Monitoring > Advanced Monitoring > Get it free
Note: Grafana will be installed automatically as a dependency.