kb: technical ABT: Group B
- Plesk 11.x for Linux
- Plesk 11.x for Windows
- Plesk 12.0 for Windows
- Plesk 12.0 for Linux
Plesk license key get terminated automatically in Plesk panel in spite of the fact that the license is valid.
Plesk license can key get terminated automatically in Plesk panel if the daily maintenance script is unable to be executed properly or if the server is unable to communicate with
- Check the connectivity of the server to
ka.plesk.comusing this article:
License fails to update
Retrieve Keysbutton is giving correct output:
Key Update Status
License key PLSK.01234567.0000! is up-to-date.
Make sure that if you Update key manually by running the Daily Maintenance script, it is completed with no errors:
/usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/DailyMaintainance/script.php -f UpdateKeys
- If none of the steps above helped you to find out the cause of the issue, check the KB article below:
How to get technical support for Plesk?
Please sign in to leave a comment.