How to activate/deactivate the mail service for a domain/subscription/server-wide

For a domain

Note: If previously the mail service has been disabled by a Plesk administrator, a Plesk customer will not be able to enable the mail service back.

1. Go to Domains > example.com > Mail Settings.

2. Switch the setting Activate mail service on this domain to one of these options:

• Disabled for incoming mail - this domain can only send mail, and only using Sendmail.

• Not configured - Plesk will not provide any mail services on this domain. This will permanently remove the domain’s mailboxes with all received and sent emails.

3. Apply the changes.

   
   
   
   

For a subscription

1. Go to Subscriptions > example.com > Mail tab > Mail Setting tab.

2. Select required domains using a checkbox and click Activate/Deactivate Services.

   
   
   
   

3. In the pop-up window, select a required action in the drop-down menu and click OK.

   
   
   
   

For all subscriptions under a service plan

Note: New settings will not be applied to existing subscriptions, if:

- A subscriptions is locked from syncing with its service plan.
- The Ability to change mail settings permission is enabled in service plan permissions settings (Service Plans > Example Plan > Permissions tab > Click Show more available permissions to reveal).

1. Go to to Service Plans > Plan Name > Mail tab.

2. Switch the setting Activate mail service on this domain to one of these options:

   • Disabled for incoming mail - this domain can only send mail, and only using Sendmail.

   • Not configured - Plesk will not provide any mail services on this domain. This will permanently remove the domain’s mailboxes with all received and sent emails.

     Note: The option Not configured will not be applied to existing domains. Disabled for incoming mail will be selected for existing domains instead.

   
   
   
   

3. Click Update & Sync.

Server-wide

Note: This option does not actually switch off the Plesk-managed mail server, but only removes some UI elements from the Customer Panel. These elements will be hidden from hosting service customers and their users. The following items are removed:

- The Mail section.
- Users section > user_name > Change Settings > Create an email address under your account option.
To disable the mail service for all domains, see the command-line instructions.

1. Go to Tools & Settings > Mail Server Settings.

   
   
   
   

2. Enable/disable the option Enable mail management functions in Plesk. and click OK.

   
   
   
   

For a domain

# plesk bin subscription -u example.com -mail_service <option>

where <option> can be one of the following:

• true - enable the mail service for a domain
• false - disable the mail service for a domain

For all subscriptions under a service plan

Note: Subscriptions will not be synced, if:

- A subscriptions is locked from syncing with its service plan.
- The Ability to change mail settings permission is enabled at Service Plans > Example Plan > Permissions tab (Click Show more available permissions to reveal).

# plesk bin service_plan -u "Default Domain" -mail <option>

where <option> can be one of the following:

• true - enable the mail service for a service plan
• false - disable the mail service for a service plan

Server-wide

• For Linux

  Run the command below to disable the mail service for all domains:

  # for i in $(plesk bin site -l); do plesk bin site -u $i -mail_service <option>; done

  where <option> can be one of the following:

  • true - enable the mail service for all domains
  • false - disable the mail service for all domains

• For Windows Server

  • Start Windows PowerShell as an Administrator.

  • Run the command below to disable the mail service for all domains:

    PS &plesk bin site -l | % { if ($_) { plesk bin site -u $_ -mail_service <option> } }

    where <option> can be one of the following:

    • true - enable the mail service for all domains
    • false - disable the mail service for all domains