Plesk for Windows
Plesk for Linux
kb: technical
ext: le
ABT: Group A
Applicable to:
- Plesk for Linux
- Plesk for Windows
Symptoms
- Warning in browser is shown whenever the domain with installed Let's Encrypt SSL is accessed with www-prefix like
https://www.example.com:CONFIG_TEXT: NET::ERR_CERT_AUTHORITY_INVALID
CONFIG_TEXT: Your connection is not private
This server could not prove that it is www.example.com; its security certificate is from example.com. This may be caused by a misconfiguration or an attacker intercepting your connection. -
Certificates is shown "WWW domain not secured" under Domains > example.com > SSL/TLS Certificates
Cause
The certificate was issued only for the domain example.com, without www-prefix.
Resolution
Reissue certificate with www-prefix:
- Login to Plesk;
- Open Domains > example.com > SSL/TLS Certificates
- Check the option Include a "www" subdomain for the domain and each selected alias
- Click Reissue Certificate.
Comments
2 comments
the option to change settings does not appear, even with a reissue cert
i could not see the setting where i can add www and webmail
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