An assigned SSL certificate is not used by the website

kb: technical Plesk Onyx for Linux ABT: Group B

Applicable to:

An SSL certificate newly assigned in Domains > example.com > Hosting settings is not used by the website.
An SSL certificate assigned in Domains > example.com > SSL/TLS Certificates > Secure Webmail is not used by the webmail.
Going to Tools & Settings > Apache Web Server > Apache restart interval is enabled

Apache graceful restart is configured causing a delay in Apache and Nginx reconfiguration.

Consider one of the following options:

Click on a section to expand

Restart manually web server services

Connect to the server via SSH
Regenerate website configuration:

# plesk sbin httpdmng --reconfigure-domain example.com
Restart related web server services:
- Apache service:
  
  # plesk sbin websrvmng --restart
- NGINX service (If it is installed):
  
  # plesk sbin nginx_control --restart

Reduce the Apache restart interval

Log in to Plesk GUI
Go to Tools & Settings > Apache web server > Set Apache restart interval to a lower value