Plesk interface runs slow: cURL cannot communicate with license server

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    Paul O'Toole

    I had the same problem:

    [root@plesk ~]# dig ka.plesk.com @8.8.8.8

    ; <<>> DiG 9.11.4-P2-RedHat-9.11.4-26.P2.el7_9.15 <<>> ka.plesk.com @8.8.8.8
    ;; global options: +cmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 10616
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 3, AUTHORITY: 0, ADDITIONAL: 1

    ;; OPT PSEUDOSECTION:
    ; EDNS: version: 0, flags:; udp: 512
    ;; QUESTION SECTION:
    ;ka.plesk.com.                  IN      A

    ;; ANSWER SECTION:
    ka.plesk.com.           82      IN      A       195.214.233.81
    ka.plesk.com.           82      IN      A       195.214.233.82
    ka.plesk.com.           82      IN      A       195.214.233.80

    ;; Query time: 18 msec
    ;; SERVER: 8.8.8.8#53(8.8.8.8)
    ;; WHEN: Sat Nov 04 12:40:34 GMT 2023
    ;; MSG SIZE  rcvd: 89

    [root@plesk ~]# telnet ka.plesk.com 443
    Trying 195.214.233.82...
    Connected to ka.plesk.com.
    Escape character is '^]'.

    But when I tried to update the license it failed with cannot contact server. I had to manually install the license key. Nothing was being blocked through the firewall.....Maybe a problem with the license server?

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    Paul O'Toole

    This fixed its self. It must have been a problem at Plesk's side with the li9cense server.

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