Unable to change maibox size in Plesk: The specified limit is invalid

Dinara Tsydenova

Updated April 05, 2023 04:02

Plesk for Windows Plesk for Linux kb: technical ABT: Group A

Applicable to:

Unable to change mailbox size under Domains > example.com > Email Addresses > Mailbox > Another size with the following error :
PLESK_ERROR: The specified limit is invalid
Mailbox size parameter is set to Unlimited for subscription's service plan under Service Plans > service_plan_name > Resources .
Subscription is in Locked status:

The subscription is not synchronized with Service plan settings.

Log into Plesk.
Synchronize the subscription with Service plan under Subscription > example.com > Unlock & sync .