Plesk installation/update/upgrade fails: No such file or directory: '/var/cache/yum/x86_64/

Symptoms

• Plesk installation/update/upgrade fails with the following error in /var/log/plesk/install/autoinstaller3.log:

  CONFIG_TEXT: Error: Cannot open file /var/cache/yum/x86_64/7/epel/packages/log4cplus-1.1.3-0.4.rc3.el7.x86_64.rpm: [Errno 2] No such file or directory: '/var/cache/yum/x86_64/7/epel/packages/log4cplus-1.1.3-0.4.rc3.el7.x86_64.rpm
  

• The system updates on SSH console are not working with the same error:

  # yum update
  Error: Cannot open file /var/cache/yum/x86_64/7/epel/packages/log4cplus-1.1.3-0.4.rc3.el7.x86_64.rpm: [Errno 2] No such file or directory: '/var/cache/yum/x86_64/7/epel/packages/log4cplus-1.1.3-0.4.rc3.el7.x86_64.rpm

• Attempt to clean cache of yum with the following command also returns the same error:

  # yum clean all

Cause

Corrupted yum cache.

Resolution

NOTE: The following procedure requires root access to the server. If you do not have access, please, contact your system administrator.

1. Connect server via SSH;

2. Create a backup of the current yum cache:

   # mv /var/cache/yum/x86_64/7/ /var/cache/yum/x86_64/7_back

3. Clean yum cache:

   # yum clean all

4. Re-run installation/update/upgrade of Plesk:

   # plesk installer update