Plesk for Windows
Plesk for Linux
kb: technical
Applicable to:
- Plesk for Linux
- Plesk for Windows
Symptoms
Right after purchasing an extension license for a Plesk server, the extension still offers to purchase a license in Extensions > My Extensions > extension_name:
CONFIG_TEXT: You don't have a valid license. You can buy one at the Plesk store
CONFIG_TEXT: This paid extension is not licensed. Some or all functions and features of the extension may not be available. Purchase a license to unlock all functions and features of this extension.
Cause
The extension license has not been retrieved yet.
Note: Recently bought keys are not uploads to Plesk instantly. They are received automatically during the daily task.
Resolution
- Log into Plesk
- Go to Tools & Settings > License Management
- Click the Retrieve Keys button
- Accept the keys provisioning
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