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Unable to start BIND on Plesk server: Failed with result 'timeout'

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Alexander Davydov
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Plesk for Linux kb: technical

Applicable to:

  • Plesk for Linux

Symptoms

Unable to start BIND DNS server on Plesk server:

bind9.service: Failed with result 'timeout'

Cause

Custom BIND configuration.

Resolution

  1. Connect to the server via SSH.

  2. Open /lib/systemd/system/bind9.service in any text editor like vi-editor and adjust [service] section as following:

    [Service]
    EnvironmentFile=/etc/default/bind9
    ExecStart=/usr/sbin/named -f $OPTIONS
    ExecReload=/usr/sbin/rndc reload
    ExecStop=/usr/sbin/rndc stop

  3. Start BIND service:

    # systemctl start bind9

Comments

1 comment

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  • Avatar
    Alban L

    After investigation there were these errors:

    named[415867]: checkhints: view localhost_resolver: b.root-servers.net/A (192.228.79.201) extra record in hints

    The following commands solves the problem: 

    dig +bufsize=1200 +norec NS . @a.root-servers.net > /var/named/named.ca
    service bind9 start
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