Can't send/receive email: connect to 127.0.0.1[127.0.0.1]:10024: Connection refused

Pablo Alvarez

Updated March 13, 2025 20:35

Plesk for Linux kb: technical

Applicable to:

Symptoms

Sending and receiving mail fails with errors in /var/log/maillog

postfix/error[14359]: 3936F15A365: to=example@example.com, relay=none, delay=0.32, delays=0.32/0/0/0, dsn=4.4.1, status=deferred (delivery temporarily suspended: connect to 127.0.0.1[127.0.0.1]:10024: Connection refused)

Message: (!)_DIE: Suicide in child_init_hook: BDB can't connect db env. at /var/spool/amavisd/db: BDB0091 DB_VERSION_MISMATCH: Database environment version mismatch, Operation not permitted. at (eval 79) line 338.
Amavis is up and running

# systemctl status amavisd-new | grep Active
Active: active (running) since Wed 2020-01-01 12:00:00 EST; 55min ago

Amavis (spam filter service) is stuck.

3 comments

Adrian Cherciu March 13, 2025 13:05 (Edited March 13, 2025 20:22)

This doesn't work, the only solution was to edit /etc/amavisd/email-security.conf and modify this line:

@lookup_sql_dsn =(
    ["DBI:mysql:database=emailsecurity;mysql_socket=/var/run/mysqld/mysqld.sock", "es_ipezbcv", "7P0c_Nd2!r1t^YIsR3"]
);

to:

@lookup_sql_dsn =(
    ["DBI:mysql:database=emailsecurity;mysql_socket=/var/lib/mysql/mysql.sock", "es_ipezbcv", "7P0c_Nd2!r1t^YIsR3"]
);

Restart amavis service afterwards:

service amavis restart

followed by processing the queued emails:

postsuper -r ALL

Nestor Tirado March 13, 2025 19:37

I have the same problem, I don't have any service with the name amavisd-new, I did what Adrian Cherciu said but the problem persists.

0
Adrian Cherciu March 13, 2025 20:23

I've updated my reply, please do the rest of the commands, I just assumed would be common sense, sorry :)

0

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