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Plesk WordPress Toolkit 5.9.2 and above does not detect instances that were detached

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Anastasiia Zyrianova
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Plesk for Windows Plesk for Linux kb: technical ext: wptk

Applicable to:

  • Plesk for Linux
  • Plesk for Windows

Symptoms

  • When scanning instances in Plesk > WordPress > Scan the existing instance for example.com does not appear in the list.
  • The instance for example.com has been detached from WordPress Toolkit recently.
  • The WordPress Toolkit extension version is 5.9.2 and above.

Cause

Starting from WordPress Toolkit 5.9.2 detached WordPress instances are no longer re-added through the Scan procedure, making their detachment permanent.

Resolution

If the website should be added to WordPress Toolkit back for some reason, perform the following:

  1. Log into Plesk.
  2. Go to Domains > example.com > File Manager.
  3. Find and remove the .wp-toolkit-ignore file in the domain's document root.
  4. As soon as the file is removed, go to the WordPress menu and re-scan instances.

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