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Error in Plesk: /usr/sbin/nginx: error while loading shared libraries: libssl.so.1.1: cannot open shared object file: No such file or directory.

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Anton Kuznetsov
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Plesk for Linux kb: technical

Applicable to:

  • Plesk for Linux

Symptoms

  • The following error message persists on the home page in Plesk:

    PLESK_ERROR: Error: New configuration files for the Apache web server were not created due to the errors in configuration templates: /usr/sbin/nginx: error while loading shared libraries: libssl.so.1.1: cannot open shared object file: No such file or directory.

  • Plesk was updated recently.

Cause

openssl11-libs package is missing on the server due to interrupted Plesk update.

Resolution

  1. Connect to the server via SSH.

  2. Install the missing package:

    # yum install openssl11-libs

  3. Re-run Plesk installer to make sure that all the required packages were updated:

    # plesk installer

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