Why is Plesk Multi Server not supported since Plesk Onyx 17.8?

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    Thomas Mcconnell

    I just got this message on my screen now

    New WordPress Toolkit features are now developed only for Plesk Onyx 17.8 and later. Upgrade Plesk to take advantage of the new WordPress Toolkit interface and new features.

    What's the ETA of multi-server working and whats the rational of the above if your limiting MS customers to 17.5

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    Alisa Kasyanova

    @Thomas,

    There is no ETA for Multi Server 17.8 at the moment.
    I understand that this message is not logical, so I will create a request to our developers regarding that.
    Thank you for the feedback!

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    Artyom Baranov (Edited )

    @Thomas Mcconnell

    The bug has been confirmed and documented. Thank you for bringing our attention to this!

    Please check the article Why the promotion message for unsupported upgrade is displayed on Plesk Multi Server? for more information.

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    Manfred Jambor

    Hi Alisa, is there any feedback from your developers?

    Thanks,
    Manfred

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    Anzhelika Khapaknysh

    Hi @Manfred Jambor!

    The message that was mentioned by @Thomas Mcconnell was confirmed as bug and already fixed in WordPress Toolkit. Here is the corresponding article.

    Regarding making Multi Server supported by Plesk Onyx 17.8: there are no news so far.
    I'd recommend following this article to be notified about updates.

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    Jon Petur

    I wish I would have seen this few days ago. Just installed 17.8 on a fresh Centos7 and now I am having trouble to downgrade it to 17.5.3 (using --select-product-id plesk --select-release-id PLESK_17_5_3).

    I hope you will give multi server support for 17.8+ since that extension is a "core feature" imo.

    Regards.

    Jon

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    Alexandr Redikultsev (Edited )

    Hi @Jon Petur,

    Unfortunately, there is no way to downgrade Plesk to a previous version once the newer one is installed. In case it's a fresh server, I would recommend to start over using ./plesk-installer --all-versions option to install Plesk Onyx 17.5 in case you need multi-server functionality, see the following articles for additional details on how to install older versions of Plesk: https://support.plesk.com/hc/en-us/articles/213961885-How-to-install-older-or-testing-Plesk-versions- 

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    Luke Sinclair

    Hello all,

    Sorry to jump on an old thread but this seems to be the only place which I can find about this issue. Has anyone been able to update Plesk Multi Server to 17.8? or know of another way as currently to supports knowledge they are no longer developing Plesk Multi Server.

    Regards,

    Luke

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    Alexandr Zubtsovsky

    @Luke Sinclair

    Hi,

    Upgrade to Plesk 17.8 on servers with Plesk Multi Server installed is not supported because Plesk Multi Server is not compatible with new Plesk API that was introduced in Plesk 17.8. ETA for Multi Server support in Plesk 17.8 is not currently available. If you want to upgrade Plesk to 17.8 you should first detach it from Plesk Multi Server and remove Multi Server extension from server. In this case server will work as standalone server (without Multi Server), it is not possible to install Multi Server extension on Plesk 17.8.



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    Jared Bronz

    I understand that you do not yet have an ETA for PMS for 17.8+, however can we confirm wether this is indeed something that is being actively worked on, or has Plesk Multi Server been discontinued?

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    Nikita Nikushkin

    Hi @Jared Bronz,

    Well, the only available information at the moment is that updating PMS in Plesk 17.8+ was postponed (see the article body)

    We have no additional information right now except this one

    However, as soon as we get something, we will immediately update this article

    So, I suggest subscribing to the article by clicking the "Follow" button in order to be notified about any updates regarding this matter

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    Trevorforrest

    Can we know if PMS will be available in v 17.9 and if so will there be an upgrade path from 17.5 &/or 17.8 to 17.9 ?

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    Alisa Kasyanova

    @Trevorforrest
    As for now, there are no plans for Multi Server 17.9.

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    Maxim Azarov (Edited )

    I think it's not quite fair to deal with clients that pay monthly fees for PMS and move Plesk forward. Many of us built our hosting cluster using PMS and now we fall behind those who use Plesk only and pay less then us.

    Developers should have order. Answers like "There is no ETA for Multi Server 17.8 at the moment.", "we have no additional information" and "there are no plans for Multi Server 17.9." show us (clients) that there are some major problems in Plesk company management.

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    Lev Iurev

    @Maxim Azarov I understand you concern, plans for Plesk Multi Server are under discussion, I believe that we will have an update for you toill the end of May, the article will be updated accordingly.

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    Richard Maynard

    We're now at the end of May... any update?

    At least if we know PMS will be updated we can sit tight and wait but if we know it won't be then we need to start thinking about where we go from here...

    Thanks!

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    Chris

    Spent a significant time getting this all setup on 17.5. Now knowing that its being delayed or even not continued is a problem.

     

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    Alexandr Nikolaenko

    Hello @Chris,

    Development plans regarding Plesk Multi Server have been clarified and the article has been updated accordingly.

    Currently, there are no plans to provide updates for the extension. Multi Server support is not going to be included in upcoming Plesk Obsidian as well.

    In the same time, we provide all the technical assistance for Plesk Multi Server users.

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    Chris

    So basically we are supposed to break apart the cluster, and then have many standalone plesk servers?

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    Richard Maynard

    That's really very disappointing news.  Multi Server was an active / current module for hardly any time at all.

    Are there plans for anything similar within Obsidian?  What are the recommended products for web hosts that have / need multiple Plesk servers?

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    Marc Vasey

    Are you able to at least confirm if you plan to implement any method of managing multiple servers in the newest & future releases of Plesk? If not then I'm sure many of us will likely need to find another way of managing the servers or move to another platform.

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    Maxim Krasikov

    Hello @Chris,

    We have updated you in the ticket in our ticketing system. Please find the last reply from the engineer:
    https://support.plesk.com/hc/en-us

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    Maxim Krasikov

    Hello @Richard Maynard and @Marc Vasey,

    Currently, there is no replacement for Plesk Multi Server. There is no available information about further plans.

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    Jared Bronz

    @Maxim

    Canceling PMS with no alternatives has got to be the laziest, most uninformed decision by Plesk. ...Or just seeking profits without caring about your user base.

    This was a very useful tool for managing clusters of YOUR PRODUCT.

    Time after time, again and again, From Parallels, to Odin, now onto Plesk, you create multi server products and then discontinue them with no upgrade paths, forcing thousands of vendors to jump through hoops trying to migrate users to the latest platforms.  Clearly there is a market need for this solution otherwise you wouldn't keep creating new versions.

    Why do we continue to pay for updates if you don't plan on improving the product or providing paths for future iterations.

    Very unfortunate, and very sad... again.

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    Pavel Mikhaylov

    @Jared

    Indeed based on the customer feedback, performance indicators and our vision of the product development we have decided to put the development of Plesk Multi Server on hold. Now we are considering other options to provide management tools to replace this solution. 
    Currently the discussion related to Plesk Multi Server replacement is running here.

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    Marc Vasey

    Couple of months later, has anything been discussed or approved internally in regards to other options for management tools?

    We're eager to get our platform fully up to date and currently this is the only limiting factor. I'd like to at least have some idea if anything is ever going to come of this so we can make decisions for the future of our servers.

     

    Thanks,

    Marc

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    Julian Bonpland Mignaquy

    Hi @Marc, all the information is updated in this article. I also recommend filling out this survey which will help us determine the future of Plesk Multi-Server https://pt-research.typeform.com/to/Fyz5nh

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