Plesk for Windows
Plesk for Linux
kb: technical
ABT: Group A
Applicable to:
- Plesk for Linux
- Plesk for Windows
Symptoms
-
A domain web-server alias (not the CNAME alias) is shown as default Plesk page:
-
Plesk DNS server is not authoritative for the web-server domain alias:
# dig SOA alias.example.com | grep -A1 "AUTHORITY SECTION"
;; AUTHORITY SECTION:
example.com 86400 IN NS somedns.local. -
IP address of web-server alias for domain differs from IP address for the main domain:
# dig +short alias.example.com A
203.0.113.3
# dig +short example.com A
203.0.113.2
Cause
Incorrect DNS configuration. IP address of web server alias for domain must match the IP address of the main domain.
Resolution
Access authoritative DNS server and change the A records for a domain alias so they will match the main domain's A records.
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