- Plesk Onyx for Linux
In an attempt to connect to the Plesk server via FTP, the following error is shown:
PLESK_ERROR: Failed to connect to FTP server: 421 Service not available
The command below shows the following messages:
# proftpd -nd10
hostname proftpd: mod_auth_file/1.0: unable to use world-writable AuthGroupFile '/etc/group' (perms 0777): Operation not permitted
hostname proftpd: fatal: AuthGroupFile: unable to use /etc/group: Operation not permitted on line 92 of '/etc/proftpd.conf'
Incorrect permissions for the
- Log into the server via SSH.
Execute the command below to set the correct permissions and ownerships to the
# chmod 644 /etc/group
# chown root:root /etc/group
# service xinetd restart
Try to connect to the FTP server again.