Applicable to:
- Plesk Onyx for Linux
Symptoms
-
Unable to access Softaculous extension with the following error:
PLESK_INFO: ERROR IN SHIFTING TO USER LEVEL
-
One of the domains has "No web hosting" status.
- There are no any relevant errors on a Plesk side at
/var/lo/plesk/panel.log.
Cause
Unclear extension issue.
Resolution
Contact Softaculous support in order to fix the issue.
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