Unable to use import in CMS with the error: The server does not have locale ru_ru.UTF8

Symptoms

• Unable to use import in CMS with the error:

  CONFIG_TEXT: The server does not have locale ru_ru.UTF8: import may be performed inaccurately

• CMS is installed on the Windows server and locale exists in IIS.

• According to the CMS's Technical Requirements Apache should be used.

Cause

Incompatibility between Server's environment and Technical requirements for CMS.

Resolution

On Windows Servers IIS is used by default as a web server. Installing Apache as a web server is not supported by Plesk and not recommended. Therefore there are 2 possible solutions:

1. Transfer domain to a Linux-based system, using our Website Migration feature, that allows cross-platform domain migration.

2. Contact CMS's support in order to use it with IIS.