kb: how-to
Applicable to:
- Plesk Onyx
Question
How to install/reinstall and manage webmail in Plesk?
Answer
How to install/reinstall webmail
- Log into Plesk.
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Go to Tools & Settings > Updates and Upgrades > Add/Remove Components > expand Webmail services.
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Select the required webmail software for installing.
Note: available options for Windows are Horde and MailEnable/SmarterMail, depending on which mail server is used.
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Press Continue.
How to enable/manage webmail
- The installed webmail services are available for managing at Tools & Settings > Webmail.
- To set webmail for a domain, go to Domains > example.com > Mail Settings tab > select Webmail from a drop-down list > press OK/Apply.
Note: Refer to the Webmail Software Plesk documentation for more details.
Comments
7 comments
@Ingrid Tsarevskiy
Are you logged in as Plesk admin?
Please refer to the following article - https://support.plesk.com/hc/en-us/articles/360006905994
Instructions provided here can be applied only by Plesk administrator user.
Hi @Ingrid Tsarevskiy,
Glad to hear that the issue was resolved!
Hi,
I'm having a different issue, I have a vps server from Godaddy and when I try to reach webmail.domain.com, I end up arriving at the default Plesk page though all dns records are right!
@Nabil Al-Kilany
Make sure that webmail is selected under domain > Mail addresses > Mail settings
@Lev lurev
Thanks Lev, it is selected, things worked once I used the CLI command "Plesk repair web" where it fixed the bindings.
it does not even work plesk mail, I am obliged to keep OVH mx plan despite that I fall into spam !!!
no simple help! complex to set up emails.
I put the addresses in the dns area but my webmail does not work even after repairing nothing works.
@Lobbé Maxime,
There is a technical issue for sure that needs to be investigated. The process of setting up mail service and webmail is not supposed to be that complicated. Of course it is not normal that you faced such an issue. Please submit a support request to Plesk directly or to a reseller, depending on where the license was purchased so that issue is solved once and for all.
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