Applicable to:
- Plesk Onyx
Question
How to install/reinstall and manage webmail in Plesk?
Answer
How to install/reinstall webmail
- Log into Plesk.
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Go to Tools & Settings > Updates and Upgrades > Add/Remove Components > expand Webmail services.
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Select the required webmail software for installing.
Note: available options for Windows are Horde and MailEnable/SmarterMail, depending on which mail server is used.
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Press Continue.
How to enable/manage webmail
- The installed webmail services are available for managing at Tools & Settings > Webmail.
- To set webmail for a domain, go to Domains > example.com > Mail Settings tab > select Webmail from a drop-down list > press OK/Apply.
Note: Refer to the Webmail Software Plesk documentation for more details.
Comments
5 comments
Hello, I'm having an issue with the webmail. First of all, I do not have those options in plesk (Tools & Settings)
I already tried every other possible option to get my webmail work. I set it up, I checked the DNS settings if it has type A with webmail.domain.com, but i keep getting error.
I cannot check or send mail from my work email address and I get a lot of important emails everyday. Any help?
@Ingrid Tsarevskiy
Are you logged in as Plesk admin?
Please refer to the following article - https://support.plesk.com/hc/en-us/articles/360006905994
Instructions provided here can be applied only by Plesk administrator user.
No I don't have the admin option for some reason, I recently switched my domain from godaddy to gpdhost and changed from cpanel to plesk. gpdhost didn't send me any info for admin privileges, even though i'm the only one using it. I'll take a look at the article for that. Thank you for the reply.
I talked to my hosting provider and they were able to fix the webmail issue. Thank you!
Hi @Ingrid Tsarevskiy,
Glad to hear that the issue was resolved!
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