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How to install and manage webmail in Plesk?

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Ivan Kamnev
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Plesk for Windows Plesk for Linux kb: how-to ABT: Group A

Applicable to:

  • Plesk for Windows
  • Plesk for Linux

Question

How to install/reinstall and manage webmail in Plesk?

Answer

How to install/reinstall webmail
  1. Log into Plesk.

  2. Go to Tools & Settings > Updates and Upgrades (Updates) > Add/Remove Components > expand Webmail services.

  3. Select the required webmail software for installing and press the Continue button:

    • For Linux: Horde and Roundcube
    • For Windows: MailEnable and Horde 

  4. Press the Continue button.

How to enable/manage webmail
  • To enable webmail server-wide:
  1. Log into Plesk.
  2. Go to Tools & Settings > Webmail.
  3. Select the required webmail client and press the Enable button:
    webmail.png
  • To enable the webmail for the domain:
    1. Log into Plesk.
    2. Go to Domains > example.com > Mail Settings.
    3. From the drop-down menu Webmail select the required webmail client and press the OK button:
      webmail3.png

    Comments

    7 comments

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    • Avatar
      Denis Bykov

      @Ingrid Tsarevskiy

      Are you logged in as Plesk admin?

      Please refer to the following article - https://support.plesk.com/hc/en-us/articles/360006905994

      Instructions provided here can be applied only by Plesk administrator user.

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    • Avatar
      Nikita Nikushkin

      Hi @Ingrid Tsarevskiy,

      Glad to hear that the issue was resolved!

      0
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    • Avatar
      Nabil Al-Kilany

      Hi,

      I'm having a different issue, I have a vps server from Godaddy and when I try to reach webmail.domain.com, I end up arriving at the default Plesk page though all dns records are right!

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    • Avatar
      Lev Iurev

      @Nabil Al-Kilany

      Make sure that webmail is selected under domain > Mail addresses > Mail settings

      0
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    • Avatar
      Nabil Al-Kilany

      @Lev lurev

      Thanks Lev, it is selected, things worked once I used the CLI command  "Plesk repair web" where it fixed the bindings.

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      Lobbé Maxime

      it does not even work plesk mail, I am obliged to keep OVH mx plan despite that I fall into spam !!!

      no simple help! complex to set up emails.

      I put the addresses in the dns area but my webmail does not work even after repairing nothing works.

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    • Avatar
      Yulia Plokhotnikova

      @Lobbé Maxime,

      There is a technical issue for sure that needs to be investigated. The process of setting up mail service and webmail is not supposed to be that complicated. Of course it is not normal that you faced such an issue. Please submit a support request to Plesk directly or to a reseller, depending on where the license was purchased so that issue is solved once and for all.

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