How to install and manage webmail in Plesk?




  • Avatar
    Ingrid Tsarevskiy

    Hello, I'm having an issue with the webmail. First of all, I do not have those options in plesk (Tools & Settings

    I already tried every other possible option to get my webmail work. I set it up, I checked the DNS settings if it has type A with, but i keep getting error.

    I cannot check or send mail from my work email address and I get a lot of important emails everyday. Any help?


  • Avatar
    Denis Bykov

    @Ingrid Tsarevskiy

    Are you logged in as Plesk admin?

    Please refer to the following article -

    Instructions provided here can be applied only by Plesk administrator user.

  • Avatar
    Ingrid Tsarevskiy

    No I don't have the admin option for some reason, I recently switched my domain from godaddy to gpdhost and changed from cpanel to plesk. gpdhost didn't send me any info for admin privileges, even though i'm the only one using it. I'll take a look at the article for that. Thank you for the reply.

  • Avatar
    Ingrid Tsarevskiy

    I talked to my hosting provider and they were able to fix the webmail issue. Thank you!

  • Avatar
    Nikita Nikushkin

    Hi @Ingrid Tsarevskiy,

    Glad to hear that the issue was resolved!

Please sign in to leave a comment.

Have more questions? Submit a request