After upgrading Plesk to the latest version upgrade message is still present in the Plesk interface

Symptoms

• Plesk has been upgraded and is up-to-date, but it still offers to install the latest version:

  CONFIG_TEXT: Upgrade to Plesk Onyx 17.5.3 is available

  

•  The following records for smb_productUpgrades table are shown after logging into Plesk database:
  

  CONFIG_TEXT: mysql> select * from smb_productUpgrades;
  +----+--------------+----------------------------+-------+---------+----------+
  | id | releaseId    | description                | shown | version | codename |
  +----+--------------+----------------------------+-------+---------+----------+
  | 78 | PLESK_17_5_3 | Plesk Onyx 17.5.3 (Stable) |    0 | 17.5.3  | NULL    |
  +----+--------------+----------------------------+-------+---------+----------+

  Cause

  Database inconsistency: Plesk database contains an orphan record that the new update is available.

  Resolution

  1. Connect to the server via SSH on a Linux server or RDP on a Windows server.
  2. Make backup of Plesk database
  3. Login into Plesk database
  4. Remove extra records from Plesk database:
     

     CONFIG_TEXT: mysql> delete from smb_productUpgrades where id=78;
     Query OK, 1 row affected (0.09 sec)