Applicable to:
- Plesk for Linux
- Plesk for Windows
Symptoms
- Default Plesk or a custom web page is shown instead of the WordPress page or another PHP application.
- The file
index.htmlis in the domain's document root at Domains > example.com > File Manager > httpdocs.
Cause
The file index.html is in the domain's document root.
By default, the list of defined index files (Subscriptions > example.com > Apache & Nginx Settings in Linux, Subscriptions > example.com > IIS Settings in Windows) start with index.html as the first in priority. Whenever both index.php and index.html are in the document root, index.html is served.
After WordPress installation index.html should be removed automatically. Other customer`s file will not be removed.
Resolution
- Log into Plesk.
- Go to Domains > example.com > File Manager.
- Open domain's document root directory, for example,
httpdocs:
- Rename
index.htmlor delete it.
Or exclude index.html from the list of index files(Linux) or Default documents(Windows):
- Log into Plesk.
- Go to Domains > example.com > Apache & Nginx Settings (Linux) or Domains > example.com > IIS Settings (Windows).
- Enable Enter custom values for Default documents option and remove index.html from the list, or add required file to the first place.
Comments
1 comment
Thank you for this help! Fixed my problem immediately (did not know what was going on).
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