Plesk default web page opens instead of a website page

Symptoms

Default Plesk or a custom web page opens instead of the WordPress page or other PHP appllication.

Cause

The file index.html is in the domain's document root.

By default, the list of defined index files (Subscriptions > example.com > Apache & Nginx Settings in Linux, Subscriptions > example.com > IIS Settings in Windows) start with index.html as the first in priority. Whenever both index.php and index.html are in the document root, index.html is served.

After WordPress installation index.html should be removed automatically. Other customer`s file will not be removed.

Resolution

1. Log into Plesk;
2. Go to  Domains > example.com > File Manager;
3. Open domain's document root directory, for example, httpdocs:
   
4. Rename index.html or delete it.

Or exclude index.html from the list of index files(Linux) or Default documents(Windows):

1. Log into Plesk;
2. Go to Domains > example.com > Apache & Nginx Settings (Linux) or Domains > example.com > IIS Settings (Windows)
3. Enable custom values for index files or Default documents and remove index.html from the list

Additional information

[HUB] Website shows Plesk default page