Unable to extract archives using File Manager: Only part of a ReadProcessMemory or WriteProcessMemory request was completed

Symptoms

• Unable to extract archive using File Manager with the following error message:
  

  PLESK_ERROR: Unable to extract /httpdocs/example.zip: Unable to load the domain (EXAMPLEHOST) user (example.com) profile: (299) Only part of a ReadProcessMemory or WriteProcessMemory request was completed. at Plesk impersonation(PipeServer::ServerThread::impersonateRunAs line 807) at Unable to unpack archive C:\Inetpub\vhosts\example.com\httpdocs\example.zip(UnpackArchive::onRunAsUser line 2702)

• The following event appears in Windows Event Viewer:
  

  CONFIG_TEXT: Windows cannot copy file \\?\C:\Users\Default\AppData\Local\Microsoft\VisualStudio\10.0\vspdmc.lock to location \\?\C:\Users\example.com\AppData\Local\Microsoft\VisualStudio\10.0\vspdmc.lock. This error may be caused by network problems or insufficient security

Cause

Antivirus is blocking access to files with .lock extension.

Resolution

1. Connect to the server using RDP.
2. Disable antivirus.
3. Remove the file C:\Users\Default\AppData\Local\Microsoft\VisualStudio\10.0\vspdmc.lock .
4. Enable antivirus.