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Warning in Plesk interface: Another user with the same username (admin) is already logged in to Plesk

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Renan Moreira
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kb: technical ABT: Group B

Applicable to:

  • Plesk for Linux
  • Plesk for Windows

Symptoms

  • The following warning is shown after login into Plesk:

    PLESK_WARN: Another user with the same username (admin) is already logged in to Plesk.

Cause

This behavior is expected if Profile & Preferences > Allow multiple sessions under this account option is enabled and several logins to Plesk UI were performed:
mceclip1.png

Resolution

If it is required to disable multiple sessions perform the following steps:

  1. Log into Plesk.
  2. Go to Profile & Preferences > disable Allow multiple sessions under this account:

Warning: Disabling mentioned option may cause issue described in this article .

Comments

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    Lynn Breaux

    It tells me to log in to fix it and I can't log in.

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