English (US) 日本語
Submit a request

Technical question Licensing question
Sign in

Plesk interface is not accessible on ports 8443/8880: ERR_CONNECTION_TIMED_OUT
Plesk reconfigurator unable to change the location for virtual hosts
How to change the view in the Websites & Domains menu in Plesk
Unable to manage PHP Performance and security settings and PHP-FPM settings as customer or reseller in Plesk Obsidian 18.0.32
Bandwidth limiting options are unavailable for domains in Plesk Obsidian 18.0.32
Unable to log in to Plesk Obsidian: Error: Access for administrator from address '127.0.0.1' is restricted in accordance with IP Access restriction policy currently applied.
Plesk Premium Antivirus can not be started: Plesk authorization failed: malformed response (no 'response=' field).
The Diagnose & Repair tool fails to resolve the issues with "Plesk Database": file does not exist or is not executable
File searched into Plesk file manager and edited, is not saved in the correct location
Backups created in a customer, reseller or admin account are shown in a different customer, reseller or admin account

See more

Warning in Plesk interface: Another user with the same username (admin) is already logged in to Plesk

Alexey Lapshin

Updated November 03, 2020 20:27

kb: technical ABT: Group B

Applicable to:

Plesk for Linux
Plesk for Windows

Symptoms

Warning after login into Plesk:

PLESK_WARN: Another user with the same username (admin) is already logged in to Plesk.

Cause

This behaviour is expected if Allow multiple sessions under this account option is enabled and several logins to Plesk UI were performed:

Resolution

If it is required to disable multiple sessions perform the following steps:

Log into Plesk.
Go to Profile & Preferences > disable Allow multiple sessions under this account:

Warning: Disabling mentioned option may cause issue described in this article .

Comments

0 comments

Please sign in to leave a comment.

Have more questions? Submit a request