Applicable to:
- Plesk 12.5 for Linux
- Plesk Onyx for Linux
Symptoms
- Plesk update fails with the following error in
/var/log/plesk/panel.log:
CONFIG_TEXT: sh: /usr/local/psa/bootstrapper/pp17.8.11-bootstrapper/bootstrapper.sh: No such file or directory
- The mentioned file is absent on the server.
Cause
Missing /usr/local/psa/bootstrapper/pp17.8.11-bootstrapper/bootstrapper.sh file.
Resolution
Click on a section to expand
If it does not help, use the following solution:
Locate bootstrapper.sh file up to your Plesk version and Operating system from Plesk autoinstall repository:
http://autoinstall.plesk.com/<Plesk_version>/dist-rpm-XXXXXX/bootstrapper/
For example for Plesk 17.8 on CentOS 6:
1. Connect to the server via SSH
2. Download package:
# wget http://autoinstall.plesk.com/PSA_17.8.11/dist-rpm-CentOS-6-x86_64/bootstrapper/pp17.8.11-bootstrapper-17.8.11-cos6.build1708190409.21.x86_64.rpm
3. Unpack it:
# rpm -Uvh --force pp17.8.11-bootstrapper-17.8.11-cos6.build1708190409.21.x86_64.rpm
NOTE: for Debian-based systems use # dpkg -i <package name>
4. Re-run upgrade.
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