Plesk update fails: bootstrapper.sh: No such file or directory

Symptoms

• Plesk update fails with a following error in /var/log/plesk/panel.log:

CONFIG_TEXT: sh: /usr/local/psa/bootstrapper/pp12.5.30-bootstrapper/bootstrapper.sh: No such file or directory

• Mentioned file is absent on the server.

Cause

Missing /usr/local/psa/bootstrapper/pp12.5.30-bootstrapper/bootstrapper.sh file.

Resolution

Locate bootstrapper.sh file up to your Plesk version and Operating system from Plesk autoinstall repository:

http://autoinstall.plesk.com/<Plesk_version>/dist-rpm-XXXXXX/bootstrapper/

For example for Plesk 12.5 on CentOS 6:

1. Connect to the server via SSH

2. Download package:

# wget http://autoinstall.plesk.com/PSA_12.5.30/dist-rpm-CentOS-6-x86_64/bootstrapper/pp12.5.30-bootstrapper-12.5.30-cos6.build1205160608.10.x86_64.rpm

3. Unpack it:

# rpm -Uvh --force pp12.5.30-bootstrapper-12.5.30-cos6.build1205160608.10.x86_64.rpm

NOTE: for Debian-based systems use # dpkg -i <package name>

4. Re-run upgrade.