- Plesk Onyx for Windows
Note: This article has the reference to the issue with the fix available:
- #PPPM-7769 "Support issue #PPPM-7769"
- Plesk Onyx 17.8 Release 17 April 2018
A lot of similar errors can be found in Event Viewer with source ParallelsHealthMonitor:
CONFIG_TEXT: Parallels.Diagnostics.CounterSet - Error while retriving value from Counter "usedMemory-Web" in set "service-Web". Parallels.Diagnostics.PerformanceCounterException: Can't obtain counter "usedMemory-Web" value. ---> System.Runtime.InteropServices.COMException: The object invoked has disconnected from its clients. (Exception from HRESULT: 0x80010108 (RPC_E_DISCONNECTED))
CONFIG_TEXT: Application: Parallels.MonitorSrv.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Runtime.InteropServices.COMException
CONFIG_TEXT: Faulting application name: Parallels.MonitorSrv.exe, version: 126.96.36.199341, time stamp: 0x590af1ca
Faulting module name: KERNELBASE.dll, version: 10.0.14393.1770, time stamp: 0x59bf2ba6
Exception code: 0xe0434352
Fault offset: 0x0000000000033c58
Faulting process id: 0x99bc
Faulting application start time: 0x01d3794c75082af9
Faulting application path: C:\Program Files (x86)\Plesk\admin\bin\Parallels.MonitorSrv.exe
This is a Plesk bug PPPM-7769 that will be fixed in future product updates: Health Monitor could not handle an exception that appeared due to reliability issues in WMI.
As a workaround: