- Plesk Multi Server
During the migration to Plesk Multi Server post-migration check failed:
PLESK_INFO: User john-doe-ftp-user: 530 Login incorrect
After the migration, on Management node there is a failed
PLESK_INFO: ERR Login john-doe-ftp-user is invalid
john-doe-ftp-userexists on the service node server and can use FTP properly.
This is a bug with ID # EXTPMS-1328 : in Plesk length for login FTP user is limited by 16 characters. It will be fixed in the future updates of Plesk.
- Login to Plesk Multi Server
- Go to Home > Domains > example.com > FTP Access ;
- Shorten the affected username to 16 characters or less.