- Plesk for Linux
Unable to connect to FTP. The following error is shown on an FTP client:
CONFIG_TEXT: Error: Failed to retrieve directory listing
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
The issue occurs intermittently; Some times it's possible to connect to the FTP but sometimes it's not.
Websites and webmailer are not accessible with "502 Bad Gateway" error
Attempts to start systemd-logind service or other services fail with a similar error message:
# systemctl start systemd-logind.service
Job for systemd-logind.service failed. See 'systemctl status systemd-logind.service' and 'journalctl -xn' for details.
The following error can be observed via journalctl:
# journalctl -u dbus
-- Logs begin at Tue 2017-12-19 06:44:01 CET, end at Wed 2017-12-20 01:18:50 CET. --
Dec 19 06:44:01 example.com dbus: [system] Failed to activate service 'org.freedesktop.systemd1': timed out
The following error message is displayed in Plesk:
PLESK_ERROR: New configuration files for the Apache web server were not created due to errors in the configuration models: Can not restart web server: INFO: Service: httpd, Action: stop Trying to stop service httpd ... WARNING! Httpd - control script does not exist or does not executable (see log file: /var/log/plesk/rc_actions.log) Continue ... INFO: Service: httpd, Action: stop Trying to stop service httpd ... WARNING! Some http: // http: // log file: /var/log/plesk/rc_actions.log) Continue ... WARNING! Some problems are found during httpd stop service (see log file: /var/log/plesk/rc_actions.log) Continue ... / usr / local / psa / admin / sbin / pleskrc execution failed: Failed to get D-Bus connection : Connection refused Failed to get D-Bus connection: Connection refused
This is a DBus bug with ID 95263 which is fixed in version 1.11.10.
For RHEL/CloudLinux operating systems:
Connect to the Plesk server via SSH.
Update system packages:
# yum update -y
Reboot the server.
Note: if reboot via SSH does not work, reboot the server from your service provider panel (AWS, GCP, Hetzner Robot, etc.).
For CentOS/Debian/Ubuntu-based distributions the bug fix is yet to be implemented. Contact the operating system vendor for further assistance.