Applicable to:
- Plesk for Linux
Symptoms
-
The following error occurs in an attempt to install Let's Encrypt certificate:
PLESK_ERROR: Could not obtain directory: cURL error 77: (see http://curl.haxx.se/libcurl/c/libcurl-errors.html))
-
The following text is displayed upon accessing http://acme-v01.api.letsencrypt.org/ in web browser:
CONFIG_TEXT: An error occurred while processing your request.
Reference #97.850af748.1526081586.5cab750 -
The following error can found in Plesk panel.log with debug enabled:
CONFIG_TEXT: [2018-03-21 02:21:23] INFO [extension/letsencrypt] Begin validation for domains: example.com, www.example.com...
[2018-03-21 02:21:23] NOTICE [extension/letsencrypt] >>>>>>>>
GET /directory HTTP/1.1
User-Agent: Plesk/12.5.30 letsencrypt/2.5.3-354 GuzzleHttp/6.2.1 curl/7.29.0 PHP/5.6.14
Host: acme-v01.api.letsencrypt.org
<<<<<<<< --------
cURL error 77: (see http://curl.haxx.se/libcurl/c/libcurl-errors.html)
Cause
Let's Encrypt server is currently under maintenance.
Resolution
The issue will be resolved automatically.
Let's Encrypt services status can be found via the following link: https://letsencrypt.status.io/.
If the issue still persists after http://acme-v01.api.letsencrypt.org/ starts providing a valid response, connect to the server via SSH and restart the sw-engine and sw-cp-server processes:
# service sw-engine restart
# service sw-cp-server restart
Comments
4 comments
I get the same problem, and if I go to http://acme-v01.api.letsencrypt.org/ it does not yield a valid response. If I go to https://acme-v01.api.letsencrypt.org/ however, it does give me a valid response. Could it be that curl does not connect via https?
Hello @Jeroen,
> Could it be that curl does not connect via https?
curl is capable of doing this.
Please, could you try this article.
The 77 error indicates that plesk cannot read a certificate file.
Plesk also indicates that a certificate was installed.
This implies that the request was valid and there was an error saving the files.
Perhaps a file rights thing. However, this is a brand new vps with plesk and latest updates...
Any resolutions yet?
CURLE_SSL_CACERT_BADFILE (77)
Problem with reading the SSL CA cert (path? access rights?)
source: https://curl.haxx.se/libcurl/c/libcurl-errors.html
Hello @Jos,
Could you provide a little more details regarding the issue - the error is shown when you are trying to secure a domain with Let's Encrypt? http://acme-v01.api.letsencrypt.org/ is available for you? Have you tried updating curl package by using instructions from the article?
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