- Plesk for Windows
Migration from Helm to Plesk fails:
PLESK_ERROR: Failed to convert clients and subscriptions
Cause: The reseller 'RESELLER' at the destination server does not have the hosting plan 'Deluxe Plus yearly'. In the same time the reseller 'RESELLER' does not have this hosting plan at the source servers as well, so unable to create it on the destination server automatically. Please do it manually.
That is a critical error, migration was stopped.
Absent column in the UserDatabase table.
1. Login to the server over RDP
2. Download an archive with custom fix
3. Unpack the fix and copy it to the
folder on the target server (with replacement).