- Plesk for Windows
Cannot upload subscription backup larger than 2 Gb via Backup Manager:
CONFIG_TEXT: HTTP Error 500.0 - Internal Server Error
The page cannot be displayed because an internal server error has occurred.
This article does not help: Unable to upload files more than 2GB through: 404.13 Not Found;
%plesk_dir%adminlogs\php_error.logwith Plesk debug enabled :
CONFIG_TEXT: ERR [panel] Forgery protection token check failed.
ERR [panel] Forgery protection token check failed.
ERR [panel] Permission denied.#0 C:\Program Files (x86)\Parallels\Plesk\admin\externals\Zend\Controller\Plugin\Broker.php(309): Plesk\Application\Controller\Plugin\ForgeryProtection->preDispatch(Object(Zend_Controller_Request_Http))
Plesk bug #PPPM-7738 which was fixed in Plesk Onyx 17.8, on April 27th, 2018.
For Plesk Onyx 17.8, install the latest Plesk micro-updates .
For Plesk Onyx 17.0 and 17.5, consider upgrading to the latest Plesk version .If updates installation is not possible, try the following
- Upload the backup file to a remote FTP server
- Log in to Plesk as admin
Navigate to Tools & Settings > Backup Manager > FTP Storage Settings
Enable FTP Storage, specify address of remote FTP server and credentials from the temporary subscription:
Click Ok and restore the subscription from the backup.