- Plesk Onyx for Linux
- Plesk for Linux
In case subscription is suspended, even admin user can not import/export its databases in Plesk > Subscriptions > example.com > Databases:
PLESK_ERROR: Unable to export a dump: the subscription is suspended.
This issue is caused by a bug with ID PPPM-7707, which will be fixed in future Plesk updates.
As a workaround until fix available proceed with the following:
Use PhpMyAdmin in Plesk > Subscriptions > example.com > Databases:
Log in to Plesk server using SSH.
Access required database using MySQL:
# mysql -uadmin -p`cat /etc/psa/.psa.shadow` <database_name>