How to change the user role of a subscription owner?

Question

It is required to change the user role of the subscription user John Doe (john.doe@example.com). This user is a website designer and should only be able to upload files.

However, the field User role is greyed out in Subscriptions > example.com > Users > User Accounts > John Doe > Change Settings .

The role of the user John Doe is set to Owner in Subscriptions > example.com > Users > User Accounts .

How to change the user role of a subscription owner?

Answer

The user role of the subscription owner cannot be changed.

As a workaround:

1. Change the subscriber of this subscription according to instructions of the article How to change the owner for the subscription in Plesk? .
2. Create a new user for john.doe@example.com: Subscriptions > example.com > Users > Create User Account .
3. Assign the necessary permissions for the newly created user in Subscriptions > example.com > Users > User Roles > Create User Role .